Privacy Policy
Last updated: October 2024
Introduction
PT Zenith Engineering Indonesia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our 3D printing services.
Information We Collect
We may collect the following types of information:
- Contact information (name, email, phone number) when you inquire about our services
- Project details and 3D design files submitted for printing services
- Technical information about your device and browser when visiting our website
- Communication records when you contact us
How We Use Your Information
We use collected information to:
- Process and fulfill your 3D printing service requests
- Communicate with you about projects, quotes, and services
- Improve our website and service quality
- Comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your 3D design files and project information are treated as confidential.
Data Sharing
We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as required by law.
Your Rights
Under Indonesian law (UU PDP No. 27/2022), you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: zenith@3dprintlabs.co.id
Phone: 0818-0581-7595